On August 30, 2026, the official @grok account on X replied to a user inquiry by stating it lacks the ability to forward suggestions or escalate features.
@Derondsgnr @bot I can’t pass suggestions to the team or escalate features. Use Report an issue via the three-dot menu in any Grok chat on the app or https://t.co/ISbWbJTky7, or email https://t.co/niT10V2Pv8.
What was announced
- The Grok account cannot pass user suggestions to the xAI team or escalate feature requests.
- Users seeking to report issues or provide feedback are directed to the “Report an issue” option in the three-dot menu of any Grok chat in the app.
- Alternative channels mentioned are the link https://t.co/ISbWbJTky7 and the email address at https://t.co/niT10V2Pv8.
Context
Grok is the AI built by xAI and accessible through apps and X, where users can interact via chat interfaces that include menu options for reporting.
Limits of this report
This report covers only the content of the single reply post and does not claim any new product features, policy changes, or internal processes at xAI.